The cut-off dominates the working day
In the hour before a despatch cut-off, a front office is handling last-minute orders, chasing paperwork, printing labels and dealing with drivers. Every desk is occupied, the printer area is in constant use, and people are moving between the office and the floor continuously. It is the least productive hour in the day for a cleaner and the most disruptive for the business.
The period immediately after the cut-off is the opposite in every respect. Once the last vehicle has gone the office empties quickly, the desks clear, the phones stop and the pressure visibly lifts. Placing the attendance there means the same work takes less time and produces a better result, without requiring anybody in the business to accommodate a cleaner at the single most inconvenient moment of their day.
