Drawing the line between reset and clean
A between-patient reset is short, specific and clinical: the treatment surface, any equipment used and the immediate area. It happens many times a day and it belongs with the person who used the room. A cleaning attendance is broader and less frequent, covering the floor, the general surfaces, the basin, the bin and the parts of the room that accumulate over a day rather than an appointment.
Problems arise when neither party has written that division down anywhere. The cleaner assumes the treatment surface is handled clinically and leaves it alone; the practitioner assumes the evening clean covers everything and gradually stops resetting thoroughly. Neither is being careless, and both are behaving reasonably given what they believe. A single sentence in the schedule naming who does what removes an ambiguity that otherwise tends to be discovered during an inspection.
